Terms and Conditions

Please take a moment to review our Terms and Conditions thoroughly. By accessing and using our website and its pages, you agree to adhere to the following terms of use:

Crisis Counselling
If you or someone you know is experiencing a crisis, feeling distressed, or suicidal and you require immediate assistance, please call the police at 999 or contact the Samaritans of Singapore (SOS) 24-hour helpline at 1767 or WhatsApp their 24-hour SOS CareText at 9151 1767.

Confidentiality
All information shared by you is kept confidential with the exception when the information is subpoenaed by Court or authorities and when we make an assessment that you pose a risk to yourself or others.

Privacy and Data Protection
We are committed to safeguarding your privacy and handling your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Personal information shared via forms, email, or other channels will be used solely for providing our services. However, we cannot guarantee the absolute security of information transmitted over the internet.

Professional Disclaimer
Information provided on this website, including blog posts, articles, or general resources, is not a substitute for therapy, diagnosis, or medical advice.

All counselling and therapy services are delivered by qualified professionals in accordance with the standards of practice in Singapore. However, any information on this website should not be interpreted as a professional counsellor-client relationship unless and until formal engagement has been made.

Limitation of Liability
Psyche’s story and its affiliates are not liable for:
Any loss or damage, direct or indirect, arising from the use of this website or its content.
Technical failures, service interruptions, or the inaccuracy of information on the site.
Any decisions made by users based on the information available on this website.
Use of this website is entirely at your own risk.

Intellectual Property
All content on this site—including text, graphics, images, and logos—are the property of Psyche’s story, unless otherwise stated. You may not reproduce, distribute, or republish any material from this website without prior written permission.

Third-Party Websites
Our website may contain links to third-party websites or services. These links are provided for your convenience only. Psyche’s story is not responsible for the accuracy, security, or content of external sites, and their inclusion does not imply endorsement.

Changes to Terms
We may update these Terms and Conditions from time to time. Any changes posted on this page and will take effect immediately. Continued use of the website implies your acceptance of the updated terms.

Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the Singapore Courts.